Isaiah George
Customer Service Representative / Virtual Assistant
Hire this person
Send a job offer directly to this candidate
About
I am a Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Detail-orientated freelancer adept at making critical decisions, managing deadlines and conducting team reviews.
With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. I have excellent time management skills, good client relationship, the ability to multi-task in a fast pace environment delivering and completing multiple projects with time-sensitive deadlines. I have proficiency Web Research, Lead Generation, Data entry, project Management, project coordination Management, and Administrative Assistance.
Experience
Financial Officer / Administrative Officer - I & J Holding Limited
(2022-01 - 2025-01)
- Budgeting and Forecasting: Assisting in the preparation and monitoring of budgets, including analyzing financial data, identifying trends, and providing recommendations for cost-saving measures
- Financial Bookkeeping: Recording and maintaining accurate financial transactions, including accounts payable, accounts receivable, general ledger entries, and expense reimbursements. Ensuring proper documentation and adherence to accounting principles
- Assisting with tax planning and compliance, including the preparation and filing of tax returns, ensuring adherence to tax laws and regulations.
- Receiving and preparing contract agreements on behalf of the company
- Digital Marketing Specialist: Responsible for developing and executing online marketing strategies to enhance brand visibility, drive website traffic, and increase ticket sales for an IT and Ticketing Company.
Virtual Administrative Assistant - 2TOKEE Ticketing & Events Company
(2020-01 - 2022-01)
- Database and CRM maintenance: I have vast experience in this field handling tasks like updating emails and contact information in the Customer Management system.
- Email outreaches, I have been tasked with doing outreaches on behalf of my clients to their customers and colleagues, especially during product campaigns.
- Calendar management, whereby I have been tasked with booking appointments with clients, hotel and Fight booking, and scheduling meetings on behalf of my clients.
- Email Management: I have been tasked with managing and sorting emails for VPs and C suite e; executives of top organizations.
- Maintaining CRM systems by conducting updates and cleanups.
Agent Operator - iWorker
(2016-01 - 2020-01)
- Maintaining CRM systems by conducting updates and cleanups.
- Providing high-level support for executives and clients with a variety of day to day needs.
- Conducting Web Research tasks for clients as per the provided criteria.
- Scheduling meetings and calendar management for executives from diverse backgrounds.
- Lead generation for various businesses as per the outlined criteria.
- Google Suite management G-mail, Google Calendar, Google Sheets, and Google Documents
- Coordinating with immediate teammates to ensure efficient execution with extraordinary attention to detail, ensuring an exceptional experience for all client requests.
- Ensuring all client tasks are delivered within the set deadlines.
Education
Bachelor of Arts - Economics - University of Eldoret (2016-01 - 2021-01)
High School Diploma - Nyambaria Boys High School (2012-01 - 2015-11)
