Ivy Wambui

Am ivy wambui 22yrs old I studied hospitality management at nibs University graduate with a diploma

Hospitality Management Trainee at Swiss – Belin Hotel (2024-01 – 2024-03)

• Participated in Front Office Operations such as: Guest Check In/Out, Reservations, Guest Relations.
• Participated in Housekeeping Procedures such as: Room Preparation, Hygiene Standards, Handling Laundry, Attention to Guest Comfort.
• Supported Food & Beverage Services such as: Table Setting, Banqueting, Restaurant Service, Barista & Bar Operations

Hospitality Intern at Sarova Stanley Hotel (2024-04 – 2024-07)

• Participated in Culinary Operations such as: Basic Food Preparation, Kitchen Hygiene, Food Safety Standards, Basic Pastry & Bakery Preparations
• Participated in Inventory Management such as: Monitoring Daily Consumption Records, Monitor Stock Levels in Food & Breakfast, Receiving Deliveries.

Hospitality Trainee at Boma Inn (2024-09 – Present)

• Participated in Basic Accounts Operations such as: Checking Guest Bills & Receipts, Cashiering, Handling Petty Cash
• Housekeeping Activities such as: Public Area Cleaning, Handling Laundry, Room Inspection Checklist
• Participated in Front Office Operations such as: Telephone & Email Reservations, Local Travel Guidance, Issuing Guest Key Cards, Handling Late Checkouts.
• Food & Beverage Activities such as: Clearing & Resetting Tables, Coffee Shop Preparation, Selling Daily Specials & Beverages.

Diploma in Hospitality Management – NIBS Technical College (2023 – 2025)

Kenya Certificate of Secondary Education – Saint Thangira Secondary School (2019 – 2022)

Kenya Certificate of Primary Education – Kimathi Primary School (2011 – 2018)