Full-time College And Career Counselor / Visa Advisor at Uniserv Africa Limited (2022-07 – 2026-05)
Provide personalized career and academic counseling to students aspiring to study abroad. Guide students through the entire university and college application process, ensuring accuracy and timely submission. Assist students in preparing and submitting visa applications, ensuring compliance with embassy requirements.
- Provide personalized career and academic counseling to students aspiring to study abroad
- Guide students through the entire university and college application process, ensuring accuracy and timely submission
- Assist students in preparing and submitting visa applications, ensuring compliance with embassy requirements
- Maintain strong relationships with partner institutions and provide regular updates on admission and visa policies
- Organize and facilitate educational fairs, webinars, and information sessions for prospective students and parents
- Offer continuous support to students post-admission to ensure smooth transition and settlement abroad
- Collaborate with internal teams to improve service delivery and client satisfaction
- Facilitate partnerships with universities and consulates to streamline admission and visa processing for students in Nairobi and surrounding regions
- Conduct workshops and seminars on scholarship opportunities and financial planning for international studies
- Provide comprehensive guidance on visa application procedures, including document preparation and embassy interview readiness
- Develop and implement personalized career plans for students to align with their academic strengths and international education goals
- Track and analyze trends in international education policies to advise students effectively on changing requirements
- Support students through post-arrival orientation programs to aid their academic and cultural integration abroad
Full-time Collection Officer at 4g Capital (Neo-bank Of Africa) (2021-06 – 2022-01)
Reviewed loan portfolios to identify clients at risk of default. Contacted clients to negotiate repayment plans and provide financial guidance. Maintained accurate records of client interactions and payment histories.
- Reviewed loan portfolios to identify clients at risk of default
- Contacted clients to negotiate repayment plans and provide financial guidance
- Maintained accurate records of client interactions and payment histories
- Collaborated with internal departments to ensure effective debt recovery processes
- Reported on collection performance and suggested process improvements
- Achieved an 80% repayment success rate, helping clients improve their credit standing and expand their businesses
Full-time Sales Representative at Dong'peng (Ea) Limited (2019-08 – 2021-02)
Generated leads and met sales targets through effective client engagement. Delivered persuasive sales presentations and product demonstrations. Negotiated contracts and ensured customer satisfaction.
- Generated leads and met sales targets through effective client engagement
- Delivered persuasive sales presentations and product demonstrations
- Negotiated contracts and ensured customer satisfaction
- Maintained updated customer records and sales reports
- Provided after-sales support and resolved client concerns
- Developed and implemented sales strategies targeting the Nairobi market, increasing client acquisition by 30%
- Cultivated and maintained strong relationships with key clients to foster repeat business and enhance customer loyalty
- Conducted market research to identify new business opportunities and stay ahead of industry trends
- Collaborated with the marketing team to design promotional campaigns that boosted product visibility and sales
- Built and managed a pipeline of prospective clients through cold calling and networking within Nairobi and surrounding areas, resulting in a 25% increase in qualified leads
Internship Junior Human Resource Officer at Keitt Exporters Limited (2018-10 – 2018-12)
Assisted in managing employee attendance and workflow documentation. Supported HR operations including recruitment and staff coordination. Reported directly to the Human Resource Manager on departmental activities.
- Assisted in managing employee attendance and workflow documentation
- Supported HR operations including recruitment and staff coordination
- Reported directly to the Human Resource Manager on departmental activities
- Assisted in recruitment processes including job posting, candidate screening, and interview scheduling
- Maintained and updated employee records in compliance with company policies and labor laws
- Supported onboarding activities and conducted orientation sessions for new hires
- Coordinated employee training programs and facilitated communication between staff and management
- Handled confidential HR documentation and ensured data accuracy within the HR information system
- Participated in organizing employee engagement activities and assisted in resolving basic employee relations issues
