James Ndua

Motivated and professional individual seeking an opportunity as an Office Receptionist. Confident in welcoming visitors, handling telephone and customer inquiries, maintaining records, organizing information, and supporting day-to-day office operations. Reliable, well-presented, courteous, and able to communicate effectively with people from different backgrounds. Eager to learn, take responsibility, and contribute positively to a professional workplace.

Customer Service / Front Office Support - GATS SUPERMARKET

(2024-01 - 2025-09)

• Welcomed customers and provided courteous, professional assistance.
• Responded to customer questions and directed inquiries to the appropriate person or department.
• Handled customer concerns professionally and assisted in finding suitable solutions.
• Maintained an organized and welcoming customer-facing environment.
• Supported daily administrative and operational activities.
• Communicated effectively with customers and colleagues to ensure smooth service delivery.

Kenya Certificate of Secondary Education - KCSE - HISANI SECONDARY SCHOOL (2023)