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Jecinta

Hospitality Professional | Diploma Student

Talent
Nairobi AreaMember since October 1, 2026
Customer Service & Guest RelationsFront Office Operations & ReservationsFood & Beverage ServiceHousekeeping Standards & HygieneCommunication (English & Kiswahili)Teamwork & Time ManagementBasic Computer Skills (MS Office)Problem Solving & Attention to DetailReliable, punctual and hardworkingFriendly and approachable personalityQuick learner with a positive attitudeAble to work under pressure in a fast-paced environment
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Customer Service & Guest RelationsFront Office Operations & ReservationsFood & Beverage ServiceHousekeeping Standards & HygieneCommunication (English & Kiswahili)

About

A highly motivated and customer-focused hospitality student currently pursuing a Diploma in Hospitality Management at NIBS Technical College. Holder of a Certificate in Hospitality Management with strong foundational knowledge in front office operations, food and beverage service, housekeeping, and guest relations. Seeking an entry-level position in a reputable hotel, restaurant, or hospitality establishment, where I can apply my skills, grow professionally, and contribute to delivering excellent guest experiences.

Experience

Industrial Attachment / Waiter / Front Desk Assistant - Hill park hotel - upperhill, Nairobi

(2025-08 - 2025-12)

Intern

  • Assisted with guest check-in and check-out procedures
  • Provided food and beverage service to guests
  • Maintained high standards of cleanliness and hygiene

Education

Diploma - Hospitality Management - NIBS Technical College (2025-06)

Certificate - Hospitality Management - National Industrial Training Authority (2024-01 - 2025-03)

Kenya Certificate of Secondary Education (KCSE) - Gathugururu High School (2019 - 2022)

Kenya Certificate of Primary Education (KCPE) - Othaya MCE (2018)

Skills

Hospitality ProfessionalDiploma Student

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