John Mwangi

I’m a customer service representative specializing in guest communication and experience. My role involves ensuring seamless interactions with guests, addressing their needs, and creating a positive experience throughout their stay or engagement.

Experienced remote customer service representative with 2 years in short-term rental support, ensuring exceptional guest communication and satisfaction.

Completed certificates in Virtual Assistance from ALX Kenya and Flight Agent Management, equipping me with skills in remote support and travel coordination.