John Ngugi

I am a highly skilled, organized, solution oriented and innovative Certified HR Professional with over 12 years of progressive experience, with a strong track record in HR operations, payroll and benefits administration, HR policies and procedures, employee wellbeing, employee health and safety, coordinating end to end HR processes, training and development, recruitment and selection, performance management, record/data management, conversant and Proficient in HRIS, Advanced Microsoft 365 and strong leadership, team management skills, analytical, excellent command in written and spoken English, excellent communication and interpersonal skills coupled with great planning skills.

Principal Human Resource Management Officer - Kenya Medical Practitioners and Dentists Council (KMPDC)

(2024-01)

Directorate of Corporate Services, Human Resource Management and Administration Dept.

• Coordinate the recruitment and selection processes through talent acquisition
• Coordinate employee separation
• Leave management
• Coordinate staff training
• Prepare Human Resource reports
• Coordinate the Performance Management exercise on quarterly basis
• Coordinate the placement of Medical & Dental Interns
• Prepare routine correspondences
• Managing the Human Resource records of KMPDC

Human Resource Management Officer - Kenya Medical Practitioners and Dentists Council

(2020-01 - 2024-12)

• Coordinate the development, implementation, and evaluation of human resource policies, strategies, work plans, programmes, processes, and budgets in line with organizational objectives
• Coordinate end-to-end HR operations processes
• Maintain accurate HR compliance trackers
• Coordinate recruitment and selection processes, ensuring timely acquisition of best talent
• Monitor contract renewals
• Design, implement, and coordinate structured staff induction and onboarding programmes of new employees
• Supports implementation of Equity, Diversity & Inclusion (EDI) and manage Staff Welfare programmes, occupational health and safety of staff to enhance their well-being
• Strengthen HR systems through HR data management and effective use of HR systems, reliable reporting and HR operations decision-making. Also ensure system updates, user support, leave management
• Develop and present HR reports and analytics to support data-driven decision-making and strategic workforce planning
• Coordinating HR records, data and archiving management to ensure effective documentation
• Management of payroll, staff benefits administration (including pension and insurance schemes) and ensuring compliance with statutory requirements
• Provide professional advisory and guidance to management and staff on HR, procedures, regulations and best practices
• Coordinate implementation of internal controls across HR processes
• Analyze workforce utilization and advise on optimal staff deployment, organizational structure, and resource planning
• Identify training needs and design, implement, and evaluate capacity-building and development programmes for staff
• Track and monitor HR operational activities to ensure deadlines are met
• Coordinate and monitor the performance management cycle, ensuring timely appraisals
• Coordinate employee relations processes, including disciplinary actions, conflict resolution, ensuring confidentiality and fairness
• Coordinate logistics, conferences and meetings
• Involved in evaluation, functional design and implementation of Enterprise Resource Planning (ERP) that automated HR & Administration functions notably the e-Performance Appraisal, E-Recruitment, Payroll Management, Staff Database and Employee Self Service (ESS) portal
• Coordinated and involved in development, implementation and review of Pioneer KMPDC Human Resource Policies and Procedures Manual, Career Guidelines for the Staff and Organization Structure, Grading and Staff Establishment
• Participated in the Committee that established a Pension Scheme and a Comprehensive Staff Medical Cover for Staff

Assistant Human Resource Manager - Radiant Group of Hospitals

(2016-01 - 2020-12)

• Managing staff benefits including staff medical cover
• Providing support in the recruitment and selection process through talent sourcing using various platforms including LinkedIn
• Management of HR filing to ensure that up-to-date records are maintained
• Participating in disciplinary committee
• Preparing employee contracts
• In-charge of on-boarding process and induction
• Facilitate performance evaluation process
• Assessing departmental needs in terms of man-power and create an advert for the same
• Participate in the implementation of HR strategies
• Facilitating and coordinating training
• Provide support in payroll administration
• Preparing Staff ID Cards using Adobe Illustrator
• Contribute in developing and upgrading of HR Policies and Job Description
• Initiated and implemented a HR system that automated various HR functions
• Contributed in development and implementation of HR Handbook in line with Employment Act of Kenya, 2007

HR Intern and Volunteer - Aga Khan University Hospital

(2013-01 - 2016-12)

• Making travel arrangement, applying for visas, hotel bookings and travel logistics for Senior Executives
• Preparing for meetings and managing HR Coordinator Calendar
• Facilitating and cordinating training
• Preparing advert for vacant positions
• Verifications of potential employees' certificates and conducting reference checks before onboarding them
• Record management which include opening and closing of employees' files
• Auditing of employee files in compliance with the regulations
• Leave management
• Distribution of Payslips
• Preparing of staff tags
• Successfully managed to audit all HR files for outreach division during Joint Commission of International Accreditation (JCIA)
• Successfully managed to clear back log of Visa applications

Human Resource Attachee - Aga Khan University Hospital

(2013-01 - 2013-12)

Business Owner - Graphic Design and Printing Enterprise

(2021-01 - 2023-12)

Marketing Executive - ChinAfric International Services

(2015-01 - 2016-12)

Brand Ambassador - Commercial Bank of Africa

(2015-01 - 2016-12)

Brand Ambassador - Association of Chartered Certified Accountants

(2014-01 - 2016-12)

Master in Business Administration - HRM - Mount Kenya University (2024-01 - 2025-12)

Certified Human Resource Professional - CHRP - College of Human Resource Management (2024-01 - 2024-12)

Bachelor of Business Management - HRM - Mount Kenya University (2014-01 - 2016-12)

Diploma in Human Resource Management - HRM - Mount Kenya University (2011-01 - 2013-12)