John Ogoye
REGIONAL OPERATIONS • TEAM MANAGEMENT • CUSTOMER RELATIONS • DATA ENTRY & MANGEMENT • TRAINING
Hire this person
Send a job offer directly to this candidate
About
I am a Criminology professional with more than 10 years of experience in regional coordination, Data entry and management, administration, training, recruitment, customer relations, marketing and team leadership. Throughout my career, I have worked with teams, students, clients and other stakeholders across different counties and international campuses. I have been responsible for coordinating day-to-day operations, supporting recruitment and onboarding, improving service delivery, managing institutional resources and helping teams achieve their targets.
I am particularly comfortable working in fast-paced environments where good communication, practical problem-solving and strong relationships are important. I also bring hands-on experience in training, field coordination, customer engagement and programme promotion.
Experience
Principal; Kisumu Campus / Regional Coordinator - Kenya Institute of Security and Criminal Justice / Kenya Institute of Professional Counselling - Kisumu, Kenya (Nyanza region)
(2019-07 - 2026-06)
Coordinate regional activities across Kisumu, Homa Bay, Migori, Bungoma, Siaya, Busia, Kakamega and Kericho working closely with teams and local stakeholders.
- Manage day-to-day campus operations, client interactions and service standards, making sure activities run smoothly and meet organizational expectations.
- Put recruitment, admissions, examination and programme administration policies into practice and help ensure that these processes are handled efficiently.
- Recruit and coordinate trainers within the region, ensuring that the right people are available for different programmes.
- Make sure institutional resources are used responsibly and effectively to support daily operations and organizational goals.
- Work with head-office teams and other stakeholders to resolve operational challenges and maintain good service delivery.
- Keep track of competitor activities and market trends and share ideas that can help strengthen the institution's programmes and market position.
- Coordinate marketing activities within Nyanza region, helping to increase the institution's visibility and attract more clients and students.
- Train and facilitate students and professionals in criminology, crime prevention, national security, intelligence management, security management and related subjects.
Principal, Jinja Campus - African College of Psychology, Security and Criminal Justice - Jinja, Uganda
(2018-06 - 2018-12)
- Managed campus operations and coordinated training activities and stakeholder/client interactions.
- Supported effective administration, team coordination and delivery of institutional programmes.
Principal, Kigali Campus - African College of Psychology, Security and Criminal Justice - Kigali, Rwanda
(2017-03 - 2018-05)
- Coordinated campus operations, training activities and stakeholder engagement.
- Supported programme delivery, administration and service standards.
Trainer, Kisumu Campus - Kenya Institute of Security and Criminal Justice - Kisumu, Kenya
(2015-11 - 2017-02)
- Delivered training in security, criminology, crime prevention, investigations and related professional areas.
- Facilitated workshops and seminars, supporting capacity building and professional development.
Mobile Advisory Officer, Ikolomani Constituency - Western Kenya Community Driven Development and Flood Mitigation Programmes – Ministry of Devolution and Planning, Directorate of Special Programmes - Ikolomani Constituency, Western Kenya
(2012-05 - 2015-10)
- Conducted field data collection using ODK within Ikolomani constituency.
- Supported capacity building and Participatory Integrated Community Development Project training.
- Linked participating communities with the programme office, strengthening communication and stakeholder engagement.
Intern - County government of Kakamega - Kakamega, Kenya
(2012 - 2012)
Research Assistant - Kenya Informal Settlement and Improvement Programme - Kenya
(2011-05)
Education
Master - Criminology and Security Studies - Mount Kenya University (2023)
Bachelor - Criminology - Masinde Muliro University of Science and Technology (2010 - 2014)
K.C.S.E. - Lwanda Dudi Secondary School (2003 - 2006)
K.C.P.E. - Got Regea Primary School (1993 - 2002)