Johnny Mule

Detail-oriented and highly motivated English language and communication professional with strong written and verbal communication skills. Experienced in proofreading, editing, academic writing, and presenting complex information in a clear and engaging manner. Skilled in grammar analysis, content review, collaboration, and remote work environments. Passionate about language accuracy, quality assurance, and effective communication across diverse audiences.

Academic Writing & Editing Assistant at Freelance / Remote (2021-08 – Present)

• Proofread and edited academic and professional documents to improve grammar, clarity, coherence, and formatting.
• Assisted students and professionals in refining written communication for assignments, reports, and presentations.
• Maintained high standards of language accuracy and consistency across multiple content types.
• Managed multiple projects independently while meeting strict deadlines.
• Provided constructive feedback to improve writing quality and communication effectiveness.

Student Research & Documentation Assistant at Mount Kenya University (2023 – 2025)

• Supported research projects through document preparation, editing, and data organization.
• Collaborated with peers and supervisors to ensure accuracy and professionalism in written materials.
• Conducted information reviews and summarized complex concepts into understandable content.
• Assisted in preparing presentations and academic reports.

Customer Support & Communication Representative at The beehive Network (2022 – 2025)

• Responded professionally to customer inquiries through written and verbal communication.
• Maintained clear, accurate, and professional communication standards.
• Resolved customer concerns while demonstrating active listening and problem-solving skills.
• Worked effectively within a team-oriented and fast-paced environment.

Bachelor of Arts in English and communication – Mount Kenya University (2022 – 2026)