Joseph Chagga
IT Intern
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About
I am a motivated and dependable IT professional with practical experience gained through one year as an attache and one year as an IT intern. I have hands-on experience in technical support, troubleshooting hardware and software issues, assisting users, and supporting day-to-day IT operations. I am a quick learner with strong problem-solving, communication, and teamwork skills, and I am eager to apply my knowledge, continue developing professionally, and contribute positively to any organisation I join.
Experience
IT Intern - Women Enterprise Fund
(2026-03)
As an IT Intern at Women Enterprise Fund Headquarters, I provide technical support to staff at both Headquarters and regional offices, assisting with the installation, configuration, maintenance, and troubleshooting of computer hardware, software, network connectivity, printers, and other IT equipment. I respond to technical support requests, diagnose and resolve hardware and software issues, support users with system and application-related challenges, and assist with network and connectivity troubleshooting. I also help with IT asset management, documentation, system setups, user support, and routine maintenance to ensure smooth day-to-day operations.
The role has strengthened my troubleshooting, networking, customer service, communication, and problem-solving skills while giving me practical experience supporting IT operations across multiple locations.
Attache' - Elimu Digital Media
(2021-02 - 2022-04)
During my time at Elimu Digital Media from 2021 to 2022, I gained practical experience in digital media, data entry, and general computer-related tasks. I was involved in creating, organizing, and managing digital content, handling and updating information accurately, and supporting day-to-day office and digital operations. This experience strengthened my computer skills, attention to detail, communication, time management, and ability to work independently while meeting deadlines.
Attachee - Elimu digital tv
Education
Mount Kenya University (2018 - 2020)
Secondary School - Mount Kenya University (2018 - 2020)
Secondary School - Kijabe Boys High School (2014 - 2017)
Secondary School - Machakos Academy (2010 - 2013)
