Joy Kwalia
Customer service representative
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About
An enthusiastic and passionate customer service representative with over 1 year experience in providing excellent customer service with exceptional problem solving skills.Consistently hitting key performance indicators by proactively following up leads and opportunities.Delivering exceptional results and flourishes in fast-paced,dynamic environments. Navigates high-stress situations and achieves goals on time and under budget with a track record of delivering positive customer experiences exceeding expectations and an adaptive communicator with rapport-building skills and problem-solving mindset. Enjoys a challenging environment,working to achieve company targets and success.Efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support.
Knowledgeable about industry standards with strong skill in retaining product and service information to provide effective issue resolution and Skilled in promoting sales to increase revenue while addressing diverse issues.
Experience
An enthusiastic and passionate customer service representative with over 1 year experience in providing excellent customer service with exceptional problem solving skills.Consistently hitting key performance indicators by proactively following up leads and opportunities.Delivering exceptional results and flourishes in fast-paced,dynamic environments. Navigates high-stress situations and achieves goals on time and under budget with a track record of delivering positive customer experiences exceeding expectations and an adaptive communicator with rapport-building skills and problem-solving mindset. Enjoys a challenging environment,working to achieve company targets and success.Efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support.
Knowledgeable about industry standards with strong skill in retaining product and service information to provide effective issue resolution and Skilled in promoting sales to increase revenue while addressing diverse issues.
Education
Marketing From university of illinliois/cousera
