Joyce Ngovia

ALX-trained Virtual Assistant and Public Administration graduate with experience in executive support, office administration, and project coordination across healthcare and corporate environments. Proficient in Google Workspace, Microsoft Office, scheduling, documentation, records management, and stakeholder communication, with a strong ability to manage multiple priorities and support efficient operations. Passionate about leveraging administrative and digital collaboration skills to enhance productivity and organizational effectiveness.

Administrative Assistant (Volunteer) at Sekoya East Africa (2025-08 – 2025-12)

• Provided executive and administrative support to senior leadership and management teams.
• Managed schedules, meetings, and follow-up actions to ensure timely execution of priorities.
• Coordinated communication between departments and external stakeholders.
• Prepared reports, presentations, correspondence, and official documentation.
• Maintained organized digital filing systems and records for efficient retrieval and compliance.
• Monitored deadlines, tracked deliverables, and supported operational efficiency.
• Assisted with expense tracking, administrative reporting, and documentation processes.
• Utilized digital collaboration tools to support remote and hybrid work environments.

Academic & Research Support Specialist (Freelance) (2023-01 – Present)

• Successfully managed over 100 projects while maintaining strict quality standards and deadlines.
• Developed tracking systems and maintained detailed records to support project execution.
• Prepared reports, documentation, and professional communications for diverse clients.
• Coordinated stakeholder interactions and managed competing priorities effectively.
• Maintained confidentiality and ensured accuracy in all documentation and deliverables.

Office Assistant at Muthale Mission Hospital (2022-09 – 2022-12)

• Coordinated appointments, schedules, and front-office administrative activities.
• Managed confidential records and supported documentation compliance processes.
• Prepared reports and operational documents for management use.
• Supported procurement activities through vendor communication and follow-up.
• Established organized filing systems that improved document accessibility and workflow efficiency.
• Coordinated office supplies and inventory to support daily operations.

Bachelor of Science in Public Administration and Leadership – Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2020 – 2023)