Judy Anyango

A dedicated and versatile Tourism, Travel and Operations Management student at Kisii University with hands-on industrial attachment experience at two distinguished Kenyan heritage and conservation sites. Demonstrated competence in tour guiding, front office operations, customer service, kitchen support, and team leadership. Successfully coordinated 60 colleagues during industrial attachment and championed inclusive tourism by developing disability access recommendations.

Committed to delivering outstanding service experiences and contributing meaningfully to any organisation.

Attachment Intern at Kitale Nature Conservancy (2025-05 – 2025-08)

• Led and coordinated a team of 60 fellow attachment colleagues, demonstrating strong leadership, organisation, and interpersonal skills
• Managed front office reception duties including welcoming visitors, handling bookings and reservations, and responding to client inquiries
• Conducted guided tours across the conservancy, communicating conservation messages and local biodiversity information to diverse visitor groups
• Delivered high-quality customer service, professionally resolving visitor concerns and ensuring overall guest satisfaction
• Supported kitchen and food service operations, assisting with meal preparation and maintaining hygiene and food safety standards
• Developed and presented formal recommendations to management on improving site accessibility for visitors with physical disabilities

Attachment Intern at Kariandusi Prehistoric Site (2024-05 – 2024-08)

• Guided local and international visitors through the prehistoric site, presenting historical and archaeological context in an engaging and informative manner
• Provided attentive customer service to a diverse range of tourists, ensuring a positive and memorable visitor experience
• Collaborated with site staff to support smooth daily operations and maintain service excellence
• Developed foundational knowledge of heritage site management, conservation ethics, and tourist engagement best practices

Bachelor in Tourism, Travel and Operations Management – Kisii University (2026-12)