Sales Specialist B2B, B2C
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I began my internship in the county government of Nakuru as a public relations specialist. I acquired communications skills, letter writing skills as well as report writing skills from the role .I later move to starting my own informal business for a year after finishing my studies before i got a job as a customer service representative at sokowatch. Due to my efficiency i was promoted to a supervisory role where i learnt about customer experience and satisfaction.
I also led a team of tele sales reps who were focused on revenue generation. I applied for a managerial position and was considered as manager in Eldoret branch where i let a team of field sales representatives .During my time as manager , i achieved sales targets month o month and attended leadership summits to grow my managerial skills and sales skills. Due to my commendable job, i got promoted to East Africa sales enablement lead where i trained sales people and managers and how to grow and achieve their targets.
I later piloted a Country lead role for Tanzania where i was tasked to ensure efficiency across all departments .When the business changed their model, i was tasked to be the East Africa account management lead and lead the account managers across East Africa
I have worked in the sales FMCG industry for over 5 years some of my key responsibilitues and highlights are as Below
Drive sales productivity within the retail and whole sale market
Train sales representatives on negotiations and sales efficiency
Grow revenue targets and customer base targets
Coordinate tele sales teams to achieve set KPIS
Cross departmental organization to ensure smooth operations and efficiency
Growth in revenue by 50% MOM In Eldoret
Growth in customer base from 2000-5000 in Kampala
20% Growth is sales in 5 branches in Tanzania
Launching a tele sales call center that drives sales across all EA markets
