Juvinalis Mise
Virtual Assistant
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About
A reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you.
From organizing travel arrangements and managing schedules to performing market research and identifying new business opportunities, my skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use.
Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses.
I've always had an interest in helping others, and I feel that this position will allow me to further develop my professional skills.
Through my experience, I have become adept at overseeing a wide variety of responsibilities to optimize corporate performance while demonstrating a steadfast commitment to maximizing customer service and satisfaction. Furthermore, my excellent communication, problem-solving, and time management talents are certain to render me an immediate asset to your team.
I thrive on organization and am incredibly detail oriented. My time management is impeccable and I am able to handle a number of tasks at once.
The following achievements demonstrate my qualification for this position:
- Excelling in customer service and support positions for the past 5 years, providing comprehensive support via phone, online chats, and emails to resolve technical issues and concerns.
- Evaluating customer concerns and preparing tickets detailing problems to expeditiously and thoroughly resolve customers’ technical issues.
- Earning praise and formal recognition from management, peers, and customers for outstanding achievements in customer service and commitment to top-flight quality.
- Proven success in complementary skills including up-sales, project leadership, staff training and team collaboration.
Experience
- Excelling in customer service and support positions for the past 5 years, providing comprehensive support via phone, online chats, and emails to resolve technical issues and concerns.
- Evaluating customer concerns and preparing tickets detailing problems to expeditiously and thoroughly resolve customers’ technical issues.
- Earning praise and formal recognition from management, peers, and customers for outstanding achievements in customer service and commitment to top-flight quality.
- Proven success in complementary skills including up-sales, project leadership, staff training and team collaboration.
Education
BA. Bussiness adminstration