Marketing Intern, Sheffield Steel Solutions, Nairobi.
- Responsible for undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities.
- I employ marketing analytics techniques to gather important data including social media, web analytics, ranking etc.
- Assisting in organizing of promotional events and traditional or digital campaigns and attend them and facilitate their success
- Monitoring social media platforms such as Facebook, Instagram, twitter and LinkedIn among others for ideas, trends and feedback.
- Compose and post online content for companies website and social media accounts.
Customer Service, Sheffield Steel Solutions, Nairobi.
- Reaching target audience and creating lists of both existing and new clients to reach out to.
- Called warm/cold leads, leading to the establishment of appointments for sales for kitchen, cold room and laundry solutions.
- Prioritized daily work flows, including all inbound calls, quotes and sales-related inquiries and reports in a professional manner.
- I sold to repeat customers attesting to my ability to establish outstanding customer relations.
- I returned sales inquiry calls and with the help of the supervisor and the sales supervisor determined how we could help the potential customer with equipment needs.
