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Kevin Melvin

Kevin Melvin

Excursion Concierge & Sales Representative

Talent
AheroMember since September 30, 2026
International Client RelationsTravel CoordinationRemote CollaborationCross-Cultural CommunicationCustomer SupportStaff ManagementHiring & OnboardingTrainingSchedulingDaily OperationsVendor ManagementPayroll CoordinationSalesLead GenerationClient RelationsNetworkingAccount ManagementEvent SalesPromotionsTalent RecruitingTalent CoordinationEvent PlanningBrand ActivationsEntertainmentGuest Relations
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International Client RelationsTravel CoordinationRemote CollaborationCross-Cultural CommunicationCustomer Support

About

Coordinate and sell excursions and travel experiences, including ATV tours, kayaking, surfing, and party-boat experiences. Manage the complete booking process, including customer inquiries, reservations, payments, scheduling, and day-of-experience coordination. Coordinate with local activity providers and partners to ensure smooth, organized guest experiences.

Experience

Excursion Concierge & Sales Representative at Worldwide – US, Europe, & Asia (2023-05 – Present)

  • Coordinate and sell excursions and travel experiences, including ATV tours, kayaking, surfing, and party-boat experiences.
  • Manage the complete booking process, including customer inquiries, reservations, payments, scheduling, and day-of-experience coordination.
  • Coordinate with local activity providers and partners to ensure smooth, organized guest experiences.
  • Educate travelers on local history, attractions, safety procedures, and cultural information.
  • Deliver customer service in fast-paced, multicultural environments while managing multiple guests and bookings simultaneously.

Restaurant Manager at Misconduct Tavern (2021-04 – 2024-10)

  • Oversee daily operations of a high-volume restaurant, including staff, vendors, customers, events, and operational needs.
  • Plan, coordinate, and execute corporate events, private parties, and special functions from initial booking through completion.
  • Recruit, interview, onboard, train, and support new employees.
  • Create weekly staff schedules and coordinate payroll-related responsibilities.
  • Develop client relationships and networking opportunities to increase event and business revenue.
  • Resolve customer and operational issues quickly while maintaining a positive guest experience.

Advertising Ambassador & Brand Representative at Freelance (2017-12 – Present)

  • Represent popular brands, entertainment companies, and promotional campaigns at events and high-traffic venues.
  • Engage energetically with customers and encourage participation in promotional campaigns, offers, and brand activations.
  • Support international clients and guests with day-to-day event and business operations while traveling.
  • Built professional relationships and an established talent network with agencies including Eye 5, Eleven8, PUSH, and Karma.

Talent Administrator & Recruiter at Creative Egg Project (2013-10 – 2015-12)

  • Recruited and evaluated emerging models, actors, entertainers, and promotional talent.
  • Connected talent with fashion companies, photographers, entertainment professionals, and event opportunities.
  • Coordinated talent bookings, industry events, photoshoots, and professional engagements.
  • Mentored talent on portfolio development, styling, presentation, and preparation for industry opportunities.
  • Organized and promoted company events designed to attract prospective clients and business partners.
  • Prepared presentations, talent packages, and promotional materials for prospective accounts.

Skills

Excursion Concierge & Sales Representative

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