IT Professional
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Accomplished ICT professional with broad experience in design, development and implementation of ICT systems, products and services and technical support of the same. I also do installation, configuration and maintenance of complex routed Fiber optics WAN, MAN and LAN networks. Supervision and quality control and assurance inspection for new home installations, home technical support to ensure quality FTTH network infrastructure and service availability and that escalations and new projects are attended to by the contractor within the stipulated SLA.
Iam best at analyzing customer service metrics utilizing metrics to offer useful information to departmental managers and conducting a wide variety of market research projects by employing modern new technologies.
Iam a solution oriented, highly analytical and resourceful individual who works best under pressure with over seven years of ICT systems and products installation, configuration, maintenance and end-user support services who works hard to initiate and maintain dynamic information systems that caters for the company’s information technology needs and ensure use of appropriate information technology to ensure information security compliance in line with the company’s ICT corporate strategy.
Iam also an effective and positive team player known for contributing effectively creative solutions as well as technical ability, able to give and embrace constructive criticism while working in a team environment towards a common goal.
Accomplished ICT professional with broad experience in design, development and implementation of ICT systems, products and services and technical support of the same. I also do installation, configuration and maintenance of complex routed Fiber optics WAN, MAN and LAN networks. Supervision and quality control and assurance inspection for new home installations, home technical support to ensure quality FTTH network infrastructure and service availability and that escalations and new projects are attended to by the contractor within the stipulated SLA.Iam best at analyzing customer service metrics utilizing metrics to offer useful information to departmental managers and conducting a wide variety of market research projects by employing modern new technologies.
Iam a solution oriented, highly analytical and resourceful individual who works best under pressure with over seven years of ICT systems and products installation, configuration, maintenance and end-user support services who works hard to initiate and maintain dynamic information systems that caters for the company’s information technology needs and ensure use of appropriate information technology to ensure information security compliance in line with the company’s ICT corporate strategy.
Iam also an effective and positive team player known for contributing effectively creative solutions as well as technical ability, able to give and embrace constructive criticism while working in a team environment towards a common goal.
I graduated with a bachelors degree Information Technology at Kenyatta University in the year 2018.Since then, i have applied the skills and knowledge obtained in the IT and Telecommunications field.
