Lawrence Ichugu
Customer Service
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About
Charismatic, client-centered, and solutions-driven professional with over 8 years extensive hands-on, progressive knowledge of customer service practices, relationship management operations, and multilevel communications. Exemplary passion for developing relationships, cultivating partnerships and growing business. Possesses a solid reputation for building productive customer-focused teams who remain enthusiastically committed to achieving outstanding customer service standards.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Brings years of multi-disciplinary experience in customer relationship management and looking to gain new insights and skills to enhance business operations in your company.
Experience
Charismatic, client-centered, and solutions-driven professional with over 8 years extensive hands-on, progressive knowledge of customer service practices, relationship management operations, and multilevel communications. Exemplary passion for developing relationships, cultivating partnerships and growing business. Possesses a solid reputation for building productive customer-focused teams who remain enthusiastically committed to achieving outstanding customer service standards.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Brings years of multi-disciplinary experience in customer relationship management and looking to gain new insights and skills to enhance business operations in your company.
Education
Diploma in Purchasing and Supplies Management | Jomo Kenyatta University of Agriculture and Technology | 2010 - 2011.
✓ Certificate in Purchasing and Supplies Management | Jomo Kenyatta University of Agriculture and Technology | Jan - April 2010.
