Leah Kimani

Hardworking and self-motivated administrative professional with over 10 years of experience in stock control, reception, and customer service. Skilled in computerized accounting, inventory management, and office organization. Proven track record of maintaining accurate records, coordinating supplier orders, and delivering excellent customer support. Eager to contribute to a dynamic team and develop new competencies through training and hands-on experience.

Stock Controller / Cashier at Jawamu Hardware and Electricals (2021-01 – 2024-08)

• Recorded stock movements and maintained accurate inventory records for over 500 items.
• Placed orders for materials and coordinated with suppliers to ensure timely delivery, reducing stockouts by 20%.
• Performed cashier tasks including processing payments and issuing receipts for over 100 transactions daily.
• Monitored inventory levels to prevent stockouts or overstocking, reducing discrepancies by 15%.
• Inspected incoming goods for quality and quantity compliance, rejecting inferior items.
• Prepared daily sales and stock reports for management review, ensuring 100% accuracy.

Stock Controller / Administrative Assistant at Riversedge Properties Ltd (2017-02 – 2020)

• Recorded stock movements and maintained accurate inventory records using computerized systems.
• Placed orders for materials and coordinated with suppliers to maintain optimal stock levels, reducing delays.
• Monitored inventory levels to prevent stockouts or overstocking, improving turnover by 10%.
• Inspected incoming goods for quality and quantity compliance, ensuring standards were met.
• Prepared monthly stock reports for management review, highlighting trends and variances.
• Assisted in general administrative duties and filing, improving office efficiency by 20%.

Receptionist / Customer Service Representative at Higher Scores Services and Publishers (2008-08 – 2010)

• Answered incoming calls and directed them to appropriate departments promptly, handling 50+ calls daily.
• Made follow-up calls to clients regarding orders and inquiries, ensuring customer satisfaction.
• Maintained a systematic filing system for client documents and records, enabling quick retrieval.
• Assisted walk-in customers with product information and order placement, increasing sales by 5%.
• Managed office correspondence and scheduled appointments, optimizing staff time.
• Supported the sales team by tracking order status and deliveries, ensuring timely fulfillment.

Kenya Accounting Technician Certificate in Accounting – Kenya College of Accountancy (KCA) (2010-01 – 2012)

Kenya Certificate of Secondary Education – Wangunyu High School (2002 – 2005)