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Lucia Moronge

Lucia Moronge

CUSTOMER SERVICE

Talent
Nairobi, Nairobi Area2000 KES/hourMember since January 18, 2023
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About

I have 6 years of call center experience inbound and outbound.

With over 8 years of extensive experience in customer support both chat and phone channels, I have honed my skills in delivering exceptional customer service and exceeding customer expectations

I am well-versed in various CRM tools, including Zendesk, Zoho, HubSpot, and sales force enabling me to adapt quickly to your existing systems and processes

What sets me apart is my innovative approach to offering exceptional customer service I believe that exceptional customer support goes beyond issue resolution; it's about creating memorable experiences that foster long-term relationships. I am confident that my expertise aligns perfectly with your organization's vision of serving customers,

Experience

I have 6 years of call center experience inbound and outbound.

With over 8 years of extensive experience in customer support both chat and phone channels, I have honed my skills in delivering exceptional customer service and exceeding customer expectations

I am well-versed in various CRM tools, including Zendesk, Zoho, HubSpot, and sales force enabling me to adapt quickly to your existing systems and processes

What sets me apart is my innovative approach to offering exceptional customer service I believe that exceptional customer support goes beyond issue resolution; it's about creating memorable experiences that foster long-term relationships. I am confident that my expertise aligns perfectly with your organization's vision of serving customers,

Education

Diploma in Early childhood,i dealt with kids and their parents giving reports on their children's development academically and social skills

Reviews

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