Administrative Officer, January 2023 to date.
Action Against Hunger Horn and East Africa Regional Office (HEARO)
- Facilitating seamless internal and external engagements by implementing a centralized scheduling system, resulting in improved team productivity at the regional office.
- Streamlined administrative support processes, resulting in a 30% reduction in response time within three months, enhancing overall team productivity at Action Against Hunger Regional Office.
- Coordinating comprehensive travel logistics for senior management and regional staff, ensuring seamless experiences that support organizational objectives and foster collaboration.
- Preparing and processing documentation, including reports, correspondence, and presentations, by ensuring accuracy and timeliness.
- Coordinating interdepartmental communication, which has ensured awareness of key developments within departments and the organization.
- Initiating permit renewals and processing new permits for regional expatriate staff.
- Managing and replenishing kitchen consumables and office stationery to maintain adequate stock levels in the office.
- Serving as a liaison between employees and clients, and vendors, ensuring clear communication.
- Organizing and managing office events, including town halls, team-building activities, and year-end celebrations.
- Overseeing office repairs to ensure organizational assets remain functional.
- Overseeing the accurate upkeep of personal data, contracts, and evaluations for the regional staff.
- Assisting with the recruitment process, including job postings, screening resumes, and scheduling interviews.
- Facilitating the onboarding process for new hires, including scheduling inductions, and ensuring a smooth transition.
Administrative Assistant, January 2022 to December 2022.
Action Against Hunger Horn and East Africa Regional Office (HEARO)
- Streamlined the planning process for regional events and training, leading to effective management of logistics.
- Facilitated administrative tasks for regional staff and executive teams by organizing calendars, booking travel, and processing correspondence.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased operational efficiency at the regional office.
- Kept office equipment functional and managed office supplies well-stocked to promote efficient operations.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution for regional staff and visitors.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Assisted with the planning of special events and conferences by arranging catering services, securing venues and organizing airport transfers for the participants.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Administrative Intern, June 2021 to December 2021
Action Against Hunger Horn and East Africa Regional Office (HEARO)
- Supported recruitment activities by posting job advertisements, shortlisting candidates, and coordinating interview schedules.
- Facilitated onboarding processes by organizing documentation and preparing induction schedules.
- Ensured confidentiality and accuracy of employee records in the HR database (HRIS).
- Worked on the preparation of tender documents within specified deadlines and organized a comprehensive repository of historical tenders.
- Worked closely with different teams to secure critical paperwork for bid submissions.
- Offered daily support to HR and management teams.
- Managed and preserved files, contracts, and records for effortless retrieval.
- Oversaw office supplies maintenance and scheduled logistics for meetings.
