Margaret K
Aspiring Clinical Psychologist
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About
Motivated and compassionate undergraduate student pursuing a Bachelor of Arts in Psychology and Sociology at Kenyatta University, with a strong interest in clinical psychology and mental health support. Seeking a Clinical Psychology Internship to gain practical experience and apply academic knowledge in a professional setting. Demonstrates strong interpersonal communication, empathy, active listening, observation, and research skills developed through academic study and customer-facing experience.
Eager to learn, contribute and grow within a mental health environment.
Experience
Customer Service Representative at Hottmart (2023-04 – 2023-08)
- Responded to customer inquiries in a professional manner.
- Assisted customers with account issues, payments, and product-related questions.
- Resolved complaints efficiently while maintaining high customer satisfaction levels.
- Maintained accurate customer records and followed company service procedures.
- Demonstrated empathy, active listening, and clear communication when handling customer concerns.
Article Writer at Kenyan Writers (2023-01 – 2023-03)
- Conducted detailed research to produce accurate and engaging content.
- Managed multiple writing projects while meeting strict deadlines.
- Edited and proofread content to ensure clarity, grammar accuracy, and quality.
- Incorporated feedback from editors to improve content effectiveness.
- Organized and structured written material according to guidelines.
Education
Bachelor of Arts (B.A.) in Psychology & Sociology – Kenyatta University (2023-09 – 2027-04)
High School Diploma – Precious Blood Riruta (2019-01 – 2022-12)
