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Maria Njoki

Maria Njoki

IT SUPPORT

Talent
NyahururuMember since June 28, 2026
Operating system troubleshooting (windows, macos, linux)Hardware and peripheral devices troubleshooting and repairC++HTMLCSS
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Operating system troubleshooting (windows, macos, linux)Hardware and peripheral devices troubleshooting and repairC++HTMLCSS

About

Patients billing - keying in all costs incurred in patience treatment from consultation fee, laboratory fee, and fee of prescribed drugs. Distributor payments - keeping track of all pharmaceutical distributions done and paying them in regards to dates agreed on. Medical insurance claim - sending claims to different insurance offering companies such as SHA, jubilee and CIC according to patients treated within that month and amount we need from them.

Experience

ACCOUNTANT at ST BENEDICT XVI HOSPITAL (2025-12 – Present)

  • Patients billing - keying in all costs incurred in patience treatment from consultation fee, laboratory fee, and fee of prescribed drugs.
  • Distributor payments - keeping track of all pharmaceutical distributions done and paying them in regards to dates agreed on.
  • Medical insurance claim - sending claims to different insurance offering companies such as SHA, jubilee and CIC according to patients treated within that month and amount we need from them.

IT HELPS DESK TECHNICIAN at AGILE GLOBAL HEALTH (2023-12 – 2025-10)

  • Hardware maintenance - troubleshooting issues such as unresponsive keys in keyboard, slow computer performance, random app crashes, desktop failure to turn on, dead pixels on monitors, system failure to post and repair them.
  • Software installation - installing and updating of operating systems, microsoft suits and company tailored softwares.
  • Documentation - i would document issues raised by workers that are above my clearance level and present them to senior technicians.
  • Account setup - i would set up accounts for new workers and setup password for other workers and ensure they are in accordance to cyber security best practise.
  • Local area network maintenance - i would rectify cabling issues of the network and reconfigure the switch.
  • Equipment cleaning - i would dust out the computer keyboards and computer towers with compressed air and wipe down the monitors with microfiber towels soaked in isopropyl alcohol.

TEXT AND NATURAL LANGUAGE PROCESSING ANNOTATOR at APPEN (2023-02 – 2023-08)

remote work

  • Performed high volume text annotation for large language models training in accordance to guidelines provided by data scientists.
  • Collaborated with data scientists to refine annotation guidelines.
  • Identified and reported edge cases in raw data.
  • Performed named entity recognition, sentiment analysis, reinforcement learning for human feedback and speech tagging.
  • Conducted quality assurance to ensure accuracy and consistency.

ATTACHMENT at COUNTY GOVERNMENT OF KILIFI (2022-02 – 2022-04)

  • Software installation, hardware maintenance and repair.
  • Network configuration and troubleshooting.
  • Printer setting and trouble shooting.
  • General user support and data entry.
  • Integrated financial management information system (IFMIS) configuration.

Education

DIPLOMA in INFORMATION COMMUNICATION TECHNOLOGY – NAIROBI INSTITUTE OF BUSINESS STUDIES (2018-03 – 2022-10)

COMPUTER PACKAGES – NYANDARUA POLYTECHNIQUE (2017-11 – 2018-02)

SECONDARY EDUCATION – WERU SECONDARY SCHOOL (2014-01 – 2017-11)

PRIMARY EDUCATION – INOORO PRIMARY SCHOOL (2010-01 – 2013-11)

Skills

IT SUPPORT

Reviews