Martin Chalulot

1. CAREER OBJECTIVE

• To work in a very competitive environment that will put me to task to provide real-time solutions in form of services that is of quality and that assures reliability. 
• To effectively and efficiently provide measurable and attainable results at my work place as I make use of my skills and talents, while working as a team player, effective communicator. 

2. PERSONAL ATTRIBUTES 

• Good time management and able to work with strict time schedules and datelines. 
• Outstanding etiquette and ethical values and interpersonal skills 
• Good decision maker, self-driven and leadership skills hence a good team player. 
• High dedication and commitment to my duties and responsibility.

1. May 1ST 2023-OCTOBER 28TH 2023: Boehringer Ingelheim (B.I) Narok and Bomet counties.

Position: Rabies Educator

Duties

• Educating school going pupil’s on how rabies is caused, and how it can be prevented and even eliminated in community.
• Effectively communicating the life-saving information with community members and peers – ensuring that the vital information is disseminated on rabies.

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1. March 2nd 2018- 28th January 2023: Shepherds Hospital Limited Lodwar Branch.

Position: Senior Customer Service Executive/Administrator.

Duties

• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Planning the training and standardization of service delivery.
• Maintaining a pleasant working environment for the team
• Resolving customer complaints brought to my attention.
• Ensuring day to day efficient and smooth running of hospital operations.
• Preparing claim reports as at per the facility and insurance demands i.e. NHIF, PACIS, GA, MUA, UAP, CIC, HERITAGE JUBILEE, APA, SANLAM, AON, AAR and so on.
• Carrying out claiming following the right protocols as stipulated by insurances.
• Making follow-ups on claims to identify the paid and unpaid claims and keeping a
  • Proper record of them.
• Ensuring all claims is prepared properly and on time adhering to the protocol of the insurance firms.
• Ensuring all claims is submitted to respective insurances for payment on duly dates.
• Channeling all complaints concerning claims to the respective insurance firms.
• Preparing financial reports as at per the financial periods and observing the trend of the reports.
• Carrying out cash reconciliation on daily basis on the amount collected by cashiers.

1. Nov 1ST 2017-Feb 28th 2018: Shepherds Hospital Limited Narok Branch

Position: Front Office Executive

Key responsibilities

• Receive patients at the reception, bill the patients for services required, give appointments, answer patients query and direct them appropriately.
• Supporting the organization in a variety of ways including billing, bookkeeping, communications, scheduling, data entry and secretarial services.
• Respond to questions from doctors, nurses, and patients in a timely manner.
• Ensure patient medical records are kept up to date.

1. Jan 2017-April 2017: Internship at Kenya Investment Authority, Nairobi.

1. Field work

Roles

• Carrying out investment promotion programs in the country.
• Attending investment promotion activities like conferences, exhibitions and workshops.

2. Office Work

Roles

• Preparing the Country Strategic Analysis for marketing different regions in the world.
• Profiling of investment projects/flagships projects for the Vision 2030 priority sector.
• Handling logistics for incoming investor delegations.

2013 September-2017 AUGUST: Chuka University, Bachelor's Degree Entrepreneurship and Small Business Management. (Second Class Upper Division).

2009-2012: Kaplong Boys High School KSCE B (65points)

2001-2008: Salam Elite KCPE (342 marks)