Mary Liyayi

Highly organized and proactive Executive Assistant with over 10 years of experience in administrative support, executive coordination, and healthcare administration. Skilled in calendar management, meeting coordination, records management, correspondence, customer relations, and financial administration. Proven ability to maintain confidentiality, manage multiple priorities, and support senior management with professionalism and efficiency.

Strong communication, organizational, and problem-solving skills, committed to operational excellence.

Office Administrator - Dr. Pius Kigamwa (Senior Psychiatrist) - Nairobi, Kenya

(2014-05)

Deliver administrative and operational support for the psychiatric division in a busy healthcare setting.

• Coordinate appointment scheduling, meetings, and calendars to ensure efficient workflow.
• Prepare correspondence, reports, memos, and internal communications.
• Maintain confidential patient and office records with accuracy and discretion.
• Handle incoming calls, inquiries, and front office responsibilities professionally.
• Process invoices, manage petty cash, and maintain accurate financial records.
• Liaise with patients, medical staff, and other departments to support departmental coordination.
• Organize and maintain filing systems, office supplies, and records.
• Prioritize tasks and resolve administrative issues to ensure smooth daily operations.
• Increased efficiency in appointment scheduling and administrative coordination.
• Maintained organized and secure records systems.
• Enhanced customer service and patient communication by providing timely support and professionalism.

Bachelor - Business and Entrepreneurship - Open University of Kenya (2025 - 2029)

Diploma - Business Management - Kenya Institute of Management (2017 - 2019)

Diploma - Medical Laboratory Science - Rift Valley Technical Training Institute (2010 - 2013)

Certificate - Medical Laboratory Science - Rift Valley Technical Training Institute (2008 - 2010)

Accreditation - Computer Applications - Unity College of Professional Studies (2008 - 2008)

Kenya Certificate of Secondary Education - Dandora Secondary School (2004 - 2007)