Maryanne Nakide

Hospitality and customer relations-oriented individual with a keen interest in venturing into environments. I am flexible in my duties, possess astute time management skills, and am proficient with computers. Currently seeking new ventures to challenge me and diversify my work experience.

Stewardess/Cashier - Marina Seaside Restaurant

(2022-08 - 2023-12)

• Managed customer orders and reservations, ensuring efficient service flow during peak hours.
• Processed cash, credit, and debit transactions accurately using POS systems.
• Balanced the cash register at the end of the shift and reconciled daily transactions to prevent discrepancies.
• Maintained accurate pricing and billing, ensuring all orders were correctly recorded.
• Delivered high-quality customer service by greeting guests, addressing inquiries, and resolving issues promptly.
• Recorded and tracked daily sales to support financial accuracy.

Waitress - Marina Seaside Restaurant

(2022-01 - 2022-04)

• Provided attentive table service by taking orders and ensuring the timely delivery of food and beverages.
• Demonstrated strong menu knowledge to guide customers and respond to inquiries effectively.
• Delivered responsible alcohol service in compliance with regulations
• Handled cash and electronic payments accurately during service.
• Maintained cleanliness and organization of service areas, including table clearing and station upkeep.
• Monitored guest satisfaction and addressed requests promptly to enhance their dining experience.
• Performed opening and closing duties, including station setup, restocking, and general cleaning.

Industrial Attachment - Kenya Bureau of Standards

(2025-05 - 2025-06)

• Worked under the administration department
• Scanning and photocopying documents
• Recording and distributing invoices to respective departments. File, stamp, folio documents, and dispatch files to various officers.
• Organized and maintained company filing systems.
• Retention of closed and non-active files, circulation of files.
• Action of incoming Mails to respective persons.
• Participated in a paid research project on the socio-economic impact of standards in Kenya.

Diploma - Business Management - Technical University of Mombasa (2024 - 2026)

Certificate - ICDL Certificate - Jaffrey Institute of Professional Studies (2024 - 2024)

Certificate - Catering - Tewa Training Centre (2021 - 2022)

Kenya Certificate of Secondary Education - St.

Joseph Girls High

School (2016 - 2019)

Kenya Certificate of Primary Education - Sirio School (2010 - 2015)