Bilha Ireri
Stewardess
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About
To use my core skills, knowledge and discipline to positively impact the organization, society and self.
Experience
Stewardess - Chania Cleaners Ltd - Nairobi
(2022-12)
- Ensure general cleanliness as assigned.
- Machine operator
- Maintain positive business relationships
- Attend to existing clients
Sales Rep - Associated Beverages Limited - Nairobi
(2021-03 - 2021-08)
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Increased customer satisfaction by resolving product or service issues
- Developed and maintained courteous and effective working relationships.
- Participated in team building activities to enhance working relationships
- Maintained excellent attendance record, constituently arriving to work on time
Sales Rep - Africa Spirits Limited - Nairobi
(2015-01 - 2015-06)
- Quickly learned new skills and applied them to daily tasks improving efficiency and productivity
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
Sales Rep - Treasure communications - Nairobi
(2015-06 - 2015-12)
- Promote and sell products
- Assist clients in product identification and purchase
- Submit weekly sales reports
Sales Rep - Mo-sounds - Nairobi
(2014-03 - 2014-05)
- Greet and assist customers
- Promote and sell products
- Conduct customer surveys
- Submit weekly reports
Proprietor - Ice Entertainment - Nairobi
(2012-07 - 2013-01)
- Day to day running of the shop
- Attend to customers
- Promote new movie releases
- Daily cash reconciliations
Education
Diploma - Management (Sec. 1&2) (Ongoing) - The Kenya Institute of management (2014)
Certificate Course - management - The Kenya Institute of management (2012-01 - 2012-06)
Bridging Course - management - The Kenya Institute of management (2011-06 - 2011-08)
Certificate - computer application skills - St.
Francis Training
Center, Kasarani (2010-01 - 2010-06)
Kenya Certificate of Secondary Education - Tala Girls High School (2009)
