Masila Mulwa

Results-oriented Procurement, Stock Control, and Operations Professional with proven experience across hospitality, construction, and service industries. Highly skilled in procurement planning, inventory control, supplier negotiation, and cost optimization. Recognized for improving operational efficiency, reducing waste, and strengthening supplier and client relationships. Adept at combining analytical decision-making with hands-on execution in fast-paced environments.

Procurement & Stock Control Officer at NAIVAS SUPERMARKETS (2024-10 – Present)

• Plan and execute procurement for food, beverages, housekeeping, and operational supplies.
• Establish and monitor reorder levels to prevent stockouts and overstocking.
• Source, evaluate, and negotiate with suppliers to achieve cost efficiency and quality assurance.
• Maintain accurate stock records, bin cards, and inventory reports.
• Conduct regular stock takes and variance analysis for management reporting.
• Coordinate with kitchen, bar, housekeeping, and maintenance departments to align supply needs.
• Implement stock control procedures to minimize wastage, pilferage, and expiry losses.
• Support budgeting and cost-control initiatives through consumption tracking and analysis.
• Ensure compliance with internal controls and audit requirements.
• Improved stock availability while reducing emergency purchases.
• Strengthened supplier reliability through structured vendor management.

Operations Manager at QUEENS AND PREFERRED CLEANING LIMITED (2023-12 – 2024-09)

• Oversaw daily operations for residential and commercial cleaning services.
• Managed procurement of cleaning materials and consumables within approved budgets.
• Recruited, trained, and supervised staff to maintain service quality standards.
• Developed work schedules, task checklists, and quality control systems.
• Monitored inventory usage and implemented cost-effective stock control measures.
• Conducted site inspections and ensured health and safety compliance.
• Engaged clients to resolve issues and enhance satisfaction.
• Increased client retention by 30% through service quality improvements.
• Reduced operational costs by 20% through supplier renegotiation and process optimization.

Procurement Officer at WALLCARE BUILDING CONTRACTORS (2020-01 – 2023-11)

• Sourced, evaluated, and negotiated with suppliers for construction materials and services.
• Maintained supplier databases and monitored delivery performance.
• Conducted market research to support competitive purchasing decisions.
• Managed inventory levels to meet project needs while minimizing waste.
• Implemented inventory tracking systems and conducted regular stock audits.
• Ensured procurement compliance with company policies and procedures.
• Secured favorable supplier contracts without compromising quality.
• Reduced material waste through improved inventory planning and controls.

Store Clerk at MINI GROUP (2019-06 – 2020-01)

• Maintained accurate records of all incoming and outgoing stock.
• Conducted routine inspections to ensure quality compliance.
• Coordinated with suppliers to resolve discrepancies and quality issues.
• Supported stock counts and reconciliation exercises.
• Achieved high inventory accuracy through improved record keeping.
• Maintained uninterrupted operations without overstocking.

Bachelor of Science in Procurement & Supplies Management – Murang'a University of Technology