Experienced Customer Service Representative
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Detail-oriented and dependable Administration professional with a strong background in office management, customer service, and ICT support, offering a unique blend of technical expertise and administrative efficiency. Skilled in records management, procurement support, system maintenance, and customer relations, with a proven ability to streamline operations and enhance service delivery. Adept at handling inquiries, resolving issues, and coordinating logistics while leveraging ICT knowledge to improve efficiency and problem-solving.
Recognized for strong interpersonal and communication skills, adaptability, attention to detail, and the ability to work collaboratively in fastpaced environments while maintaining professionalism and a customer-first approach.
Worked as CSR at Mkopa where I was Responsible for delivering timely support, resolving customer issues, and ensuring a seamless experience with MKOPA’s products and services while building customer trust and loyalty
Bachelor of Business information technology
