Mercy Cheroo

A confident, outgoing, and results-oriented Sales Agent with a strong passion for customer satisfaction and business growth. Skilled in product promotion, client relationship management, and achieving sales targets. Demonstrates excellent communication, negotiation, and teamwork abilities, with a proven capacity to adapt quickly to new products and markets. Committed to delivering quality service, building customer loyalty, and contributing positively to the success of the organization.

Salesperson at Vivatech Technologies (2024-12 – 2025-10)

• Assisted customers in selecting suitable products and services.
• Met and exceeded monthly sales targets through effective marketing and product demonstrations.
• Provided excellent after-sales support and customer service.
• Promoted new products and participated in marketing campaigns to increase brand awareness.
• Managed stock levels, updated sales records, and handled cash transactions accurately.

Sales & Customer Service Assistant at El-Elohe Merchandise Company (2025-11 – Present)

• Assisted customers with product selection and provided information about electrical and plumbing products.
• Supported sales activities and maintained good customer relationships.
• Promoted company products and assisted with marketing activities.
• Helped monitor stock levels and maintain accurate sales and inventory records.
• Provided reliable customer service and after-sales assistance.
• Worked with the team to meet sales goals and support smooth daily operations.

Kenya Certificate of Secondary School – Wareng High School (2024)

Kenya Certificate of Primary Education – Ndubusat Primary School (2013)