Mercy Jacob

I am a service-oriented HUMAN RESOURCE manager with excellent academic performance I human resources and administration. In addition, I am a dedicated team player, always optimistic to bring positive industry impact centered on organizational behavior and change management. I am ambitious and always ready to take up new challenges with an aim of gaining experience in my field of study as well as related fields.

31/01/2020-05/08/2020

front office manager,dammy agencies limited duties and responsibilities

*answering incoming calls

*responding to customer questions and collecting feedback from customers

*preparing and managing outgoing calls

*monitoring office supplies

01/09/2016-28/11/2020

bachelors degree in human resource management,kirinyaga university

3/01/2012-12/12/2015

kenya certificate of secondary education mean grade B plain mtwapa elite academy