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Mercy Mulokya

Mercy Mulokya

Customer Service Executive

Talent
Nairobi, Nairobi Area600 KES/hour0Member since September 8, 2023
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customer service executivecustomer care supervisor

About

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction.

Record of performance in meeting organizational objectives .Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.

Experience

Skilled Customer care supervisor with 6 years of experience in the industry. Highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines and finding creative solutions to eliminate obstacles. My experience has equipped me with the necessary tools to succeed in this position:

Provide Customer Follow-up Services

Improving Performance

Supervising And Training

Education

Management development programme

Reviews