Meshack Mwangi
Loan Officer
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About
I am a dedicated and results-driven professional with proven experience in loan management, credit assessment, debt recovery, and client relations. I have consistently contributed to the growth of financial institutions by supporting clients with responsible access to credit, while ensuring strong repayment discipline. My goal is to continue advancing in the financial services industry where I can apply my skills in credit management, customer service, and field operations to help institutions achieve sustainable growth.
Experience
Loan Officer at Goldstep Capital Ltd (2024-01 – Present)
- Conduct loan assessments, verifying documents and evaluating creditworthiness of applicants.
- Manage client onboarding, ensuring clarity on loan products and repayment obligations.
- Monitor repayment schedules, enforce debt recovery strategies, and reduce default rates.
- Conduct regular field visits to build trust and maintain strong customer relationships.
- Prepare weekly reports on loan performance and client engagement for management review.
Loan Officer at Getcash Capital (2021-01 – 2023-12)
- Assessed loan applications, verifying documents and evaluating client eligibility.
- Ensured accurate loan processing while adhering to organizational lending policies.
- Monitored client repayment schedules and maintained proper financial records.
- Handled cases of default with professionalism, ensuring recovery of funds while retaining good client relations.
- Conducted market surveys to identify potential clients and expand the company's loan portfolio.
Loan Officer at Britton Investment (2017-01 – 2019-12)
- Evaluated creditworthiness of loan applicants through field visits and document analysis.
- Collected repayments and negotiated repayment plans with clients in arrears.
- Actively followed up with defaulters to reduce non-performing loan rates.
- Built and maintained strong client relationships that contributed to increased business.
- Trained new clients on repayment responsibilities and loan terms before disbursement.
Education
Diploma in Community Health and Development – Best Kenya College (2021-01 – 2023-12)
Certificate in Computer Packages – Visions Computer College (2017-01 – 2017-12)
KCSE – Tech Skills High School (2012-01 – 2015-12)
KCPE – Ritaya Primary School (2004-01 – 2011-12)
