Monica Ngugi
Business Strategist, Team leader and Coach
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About
A purposeful, result driven and inclusive leader with over 15 years’ experience in the financial sector spearheading in formulating and implementing business strategies. I am looking to gain knowledge and experience as I contribute to your organizations success through my exceptional business acumen, passion for exemplary customer experience and my relentless focus in delivering outstanding business outcomes.
Experience
Past 15 years I have worked for Standard Chartered Bank Kenya in the following various roles;
Head of Premium Banking Kenya-Aug 2019 - 1st July 2022
Branch Manager- United Nations Branch- Oct 2015 to Aug 2019
Digital Branch Manager- Dec 2011 to Aug 2014
Center Manager- Feb 2008 to Nov 2011
Customer Service Manager- Jan 2008-to Feb 2008
Teller- Jun 2007-to Jan 2008
Education
- Bachelor of Commerce in Finance- Africa Nazarene University; 2004 to 2007. Specialized in Finance with a minor in Banking.
