Moriah Hills

Operations & Training Director with 25+ years leading teams, managing projects, and delivering training programs across Kenya + Uganda. Proven track record coordinating multi-regional projects, managing 200+ students annually, and driving operational efficiency. Strong in team leadership, stakeholder engagement, and process optimization.

Seeking

Director role to leverage experience in building teams, managing delivery, and scaling operations.

Lead Trainer & Operations Coordinator at Moriah Hills Computer Technology (2006 – Present)

• Lead a team + department: Oversee daily operations of computer training center. Manage schedules, resources, and quality control for 200+ students/year.
• Build systems: Designed curriculum, student tracking in MS Excel, and fee management process. Improved completion rate to 90%.
• Stakeholder management: Liaise with students, parents, and partners. Resolve escalations and maintain 95% satisfaction rate.

Project Coordinator / Field Director at Baptist Mission of Kenya (2001 – 2006)

• Managed multi-regional projects: Directed church planting + community projects across 7 regions in Kenya + Uganda. Budget: community resources + logistics.
• Led teams: Recruited, trained, and coordinated 30+ volunteers. Set targets, tracked performance, delivered reports to management.
• Client relations: Engaged local leaders, government officials, and community stakeholders to secure project approvals + support.

Office Administrator at Bible Translation and Literacy (East Africa) (1995 – 2000)

• Ran office operations: Managed all admin functions: records, correspondence, meetings, supplies. Awarded “Employee of the Month” 1996 for efficiency.
• Process improvement: Organized filing + documentation system that reduced retrieval time by 50%.

Diploma in Transformational Leadership – Pan Africa Christian University (2014 – 2017)

Diploma in Information Technology – Baptist Computer & Business Studies College (2011)

Certificate in ICT & Entrepreneurship – JKUAT (2009)