Moshe Karuru

As a Customer Care and Billing Officer, I specialized in delivering outstanding customer support and managing billing inquiries efficiently. I used my strong communication and problem-solving skills to address customer needs and resolve issues promptly. My role involved handling customer interactions with a focus on providing a positive experience, ensuring accurate billing, and maintaining high service standards.

I excelled in managing complex billing issues, fostering positive client relationships, and consistently achieving performance targets, all while contributing to overall customer satisfaction.

Customer Service Representative

Call Center Agent

University of Nairobi 

Upper hill School