Muhumed Aftin

With over a year of experience supporting project implementation in Civil, Water, and Environmental Engineering, I am an enthusiastic, adaptable, and highly motivated professional with a strong understanding of engineering principles, project coordination, and implementation processes. I also have experience in customer service, where I developed excellent communication, problem-solving, and client relationship skills. In addition, I have volunteered in community development initiatives and participated in teaching and mentoring activities, supporting learners and promoting knowledge sharing.

I am a collaborative team player with strong organizational, administrative, and interpersonal skills, committed to delivering quality results and contributing to engineering, humanitarian, customer service, and community development projects.

hygiene promoter - Volunteerly

(2025-04 - 2025-08)

• Conducted hygiene promotion sessions for mothers, caregivers, and community members focusing on handwashing, safe water handling, food hygiene, and sanitation practices.
• Sensitized pregnant and lactating women at the MCH on personal hygiene, child hygiene, and disease prevention, including cholera and diarrhea prevention.
• Demonstrated proper handwashing techniques and use of hygiene materials during group and one-on-one sessions.
• Supported the distribution and correct use of hygiene kits and WASH supplies to vulnerable households.
• Collaborated with health workers to integrate hygiene messaging into maternal and child health services.
• Mobilized community members to participate in clean-up campaigns and sanitation improvement activities around the MCH and surrounding areas.
• Monitored hygiene practices at household and facility level and provided follow-up guidance to improve behavior change.
• Collected basic community feedback and reported hygiene-related challenges to supervisors for program improvement.
• Promoted menstrual hygiene management (MHM) awareness among adolescent girls and women where appropriate.
• Maintained accurate records of hygiene promotion activities and attendance.

Customer Support Intern - Customer Representative

(2022-05 - 2022-08)

• Assisted customers with inquiries and provided clear and helpful information.
• Handled customer concerns professionally and helped resolve basic issues.
• Communicated with customers through phone, WhatsApp, and other communication channels.
• Maintained good customer relationships and followed up on requests.
• Gained basic knowledge of customer service, complaint handling, and data entry.

Community Service - MADWASCO

(2021-04 - 2021-08)

• Evaluate, plan, design and support management of projects for water/wastewater/stormwater treatment and conveyance (pipelines and pumping facilities).
• Assess, develop, and support the management of sustainability and resilience projects including vulnerability and mitigation assessments, and planning and design for utilities, municipalities, and cities.
• Perform fieldwork activities such as site visits, sampling, water quality analyses, technology evaluations, and plant operations information, process troubleshooting, and optimization.
• Support Asset Management projects performing data analytics, operational and organizational assessments, condition assessments, and overall performance evaluations of water/wastewater/stormwater facilities.
• Support preparation of reports, presentations, and other audio-visual materials, and participate in client meetings.
• Ensure project compliance with all Arcadis practices and quality, health and safety standards, and facilitate coordination for timely completion and submission of projects on time and budget.
• Work independently and as part of a team, with the flexibility to accommodate collaboration with team members across MADWASCO.

Teacher - Al Irshad islmic school

(2018 - 2019)

• Teach all areas of the primary curriculum.
• Take responsibility for the progress of a class of primary-age pupils.
• Organise the classroom and learning resources and create displays to encourage a positive learning environment.
• Maintain discipline.
• Prepare and mark work to facilitate positive pupil development.
• Meet requirements for the assessment and recording of pupils' development.
• Ensure that pupils are safe and that all child protection and safeguarding measures are followed in accordance with school and national policies.
• Provide feedback to parents and carers on a pupil's progress at parents' evenings and other meetings.
• Coordinate activities and resources within a specific area of the curriculum, and support colleagues in the delivery of this specialist area.
• Work with other teachers, teaching assistants and other relevant professionals to plan and coordinate work.
• Keep up to date with changes and developments in the structure of the curriculum.
• Organise and take part in school events, outings and activities, which may take place at weekends or in the evening.
• Meet with other professionals such as education welfare officers and educational psychologists, if required.

Math, English and Science Teacher - Fino Primary

(2018-09 - 2019-12)

• Planning appropriate lessons to meet national curriculum guidelines, keeping up to date with changes.
• Creating engaging lessons to involve pupils of all abilities, coordinating with colleagues and TAs where needed.
• Setting up the classroom, organising displays and equipment.
• Using a mix of resources to enhance pupil’s exploration of the topic.
• Using different teaching methods, including whole class, group work, independent research, demonstrations, experiments and play, to motivate and encourage interaction in the class.
• Encouraging children to work together to achieve goals.
• Providing help and support to individual pupils as required, taking responsibility for their academic progress.
• Carrying out assessments and setting homework.
• Completing administrative work. E.g., taking registers, updating records, marking work and writing reports.
• Creating a learning environment that pupils respect.
• Setting expectations for discipline and behaviour including dealing with inappropriate behaviour according to school policy.
• Providing a safe, healthy environment, and following safeguarding procedures.
• Organising outings, after school clubs, social activities and sports events.
• Participating in training and development activities.

Diploma - Water Engineering - Kenya Water Institute (2023 - 2025)

Certificate - Water Engineering - Kenya Water Institute (2021 - 2023)

Certificate - Plumbing and Pipefitting - Kenya Water Institute (2020-01 - 2021)

Computer Studies - Marifa College - Mandera (2017-12 - 2018-02)