Sales Team Lead
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Dynamic Team Leader with over 5 years of experience managing and mentoring teams to achieve performance goals. Skilled in data-driven decision-making, training facilitation, and workflow optimization. Proven ability to deliver measurable outcomes in high-pressure environments while fostering collaboration and innovation.
Currently advancing skills in data analysis and AI technologies, with a strong interest in leading teams to enhance Large Language Model (LLM) performance. Passionate about driving success at the intersection of technology and business.
Over 10 years’ experience in sales, customer retention, and team leadership across energy, FMCG, and tech sectors. Proven track record in driving PAYGO sales growth, reducing delinquency, and leading high-performing teams at d.light Kenya. Skilled in workflow automation, customer engagement, and digital strategy, with prior experience in operations at Kemirod International and trade development at GOtv Kenya.
Education;
Diploma in Business Administration – Maseno University
Certification in Data Analytics – ALX Africa (Excel, SQL, Python, Power BI, Tableau)
Virtual Assistant Certification – ALX Africa
Google Cybersecurity Certification – Google