ICT officer
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▪ Excellent mastery of both Windows Server family of Operating Systems Linux and MAC OSX server.
▪ Managing technical support operations and introducing new technologies to promote operational efficiency
▪ Knowledge in Web designing and system development
▪ Enhance team performance and maximize user satisfaction by strategically managing calls and implementing process improvement
▪ Hands on experience of Active Directory Services; DHCP; and DNS.
▪ Successful at training and mentoring employees to promote culture of collaboration and continuous improvement
▪ Talented leader offering top-notch abilities in program management, interpersonal communication an administrative oversight.
▪ Excellent mastery of both Windows Server family of Operating Systems Linux and MAC OSX server.
▪ Managing technical support operations and introducing new technologies to promote operational efficiency
▪ Knowledge in Web designing and system development
▪ Enhance team performance and maximize user satisfaction by strategically managing calls and implementing process improvement
▪ Hands on experience of Active Directory Services; DHCP; and DNS.
▪ Successful at training and mentoring employees to promote culture of collaboration and continuous improvement
▪ Talented leader offering top-notch abilities in program management, interpersonal communication an administrative oversight.
I recently graduated from South Eastern Kenya University with bachelors degree in Information Technology. I'm Cisco Ccna certified and Have skills in ITIL
