Nickson Korir

Dedicated Financial industry professional skilled in building and maintaining loyal and profitable customer relationships. Keeps risk low and profits high with balanced approach focused on customer engagement and consultative sales.

Relationship officer - Caritas Microfinance Bank - Nairobi

(2022-07)

• Managing growth and quality of Consumer banking business in the branch
• Managed Sales team of up to 10 Direct sales representatives
• Organized marketing activations and campaigns to increase NFI, deposits and loan accounts
• Member of branch credit committee for all loans done by the branch. we do credit analysis and recommend, approve or reject loan applications
• Compiled and evaluated applicant credit histories to determine eligibility for different bank products.
• Employed consultative selling skills and call reporting plans to improve client experiences and business results.
• Reviewed customer needs and allocated assets to engage with customers and meet current requirements.
• Organized customer-focused events to build brand loyalty and uncover new revenue streams.
• Used CRM system to track client activity, produce reports and manage pipeline.

Branch Sales Team Leader - Progressive Credit

(2022-03 - 2022-06)

• Organized sales activities
• Coordinated marketing teams
• Conducted marketing and activations
• Responsible for growth and quality of loan portfolio

Team Leader - Select Credit Ltd

(2021-06 - 2022-02)

• Drove open communication with team to successfully maintain and grow productivity.
• Completed accurate, on-time reports and documentation.
• Provided daily direction to team members to achieve departmental goals.
• Responsible for managing branch sales team.
• Coordinated marketing activities in the region
• managed the growth and quality of loan book.

Team Leader - Platinum Credit Ltd

(2020-07 - 2021-06)

• Recruited and Coached team members to maintain positive, friendly attitude and behaviors.
• Trained employees to follow standard work processes and learn role-specific skills.
• Coordinated satellite sales office
• Responsible for loan disbursements and collection.

Sales Agent - Select Management services

(2019-10 - 2020-07)

• Direct sales representative role
• Marketing and activation
• responsible for loan sales and disbursement

Team Leader - Platinum Credit Ltd

(2017-10 - 2019-05)

• Trained employees to follow standard work processes and learn role-specific skills.
• Completed accurate, on-time reports and documentation.
• Assisted team members on appropriate application of policies and procedures.
• Communicated with team members on job functions, responsibilities, and financial goals.
• Collaborated with senior leadership to share and gain insight on best practices and improve monthly goals.
• Provided daily direction to team members to achieve departmental goals.
• Coached team members to maintain positive, friendly attitude and behaviors.

Sales executive - Platinum Credit Ltd

(2016-12 - 2017-09)

• Collaborated with cross-functional teams to align and maximize sales potential.
• Conducted market research and competitor analysis to identify growth opportunities.
• Negotiated and closed major deals with key accounts to generate revenue.
• Built and maintained strong relationships with key clients, increasing repeat business and referrals.
• Established trust with customers throughout sales process to build ongoing rapport.

Diploma - Theology - Zion Raju International Pentecostal Bible College (2023-06)

Bachelor of Science - Agricultural Economics and Resource Management - University of Kabianga (2016-11)