Nicole Eshery

A motivated and hardworking customer service professional with over 4 years of experience in education, retail, and international work environments. Highly organized and efficient with strong communication and multitasking skills. Eager to contribute positively to a dynamic organization.

Call Agent - Pesa Path Company

(2025-01 - 2026-01)

• Handled inbound and outbound customer calls professionally
• Assisted clients with inquiries, complaints, and account support
• Maintained accurate customer records in the system
• Delivered excellent customer service

Customer Service Assistant - Clear Diamond Company - Qatar

(2023-01 - 2024-01)

• Supported company operations in a diverse team
• Handled client needs professionally

Cashier - Muhindi Mweusi Supermarket

(2022-01 - 2023-01)

• Processed transactions accurately
• Provided customer service
• Assisted with inventory

French Teacher - Little Bells Academy

(2020-01 - 2021-01)

• Taught French and improved student performance
• Prepared lessons and assessments

Certificate - Languages (French) - Kips College (2019-01 - 2020-01)

St. Anne's Nzoia Girls High School (2015-01 - 2018-01)

Dynamic Academy School (2014-01 - 2014-01)