Njoroge Precious
Customer Service Representative
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About
I am a 30 year old lady with a degree in Public Relations and 5year experience in customer service. I am very good I interpersonal communication, able to handle situations calmly and also good at problem solving skills.
Experience
1.
Customer Service
Representative M-kopa Solar. I have been there for 2 years
Assist customers with their inquiries on different products.
2.
Communications Manager
Sanaa4Change
Managed financial statements in the group. Worked with them for 1 year
Ensured flow of communication and correct information presented to people.
Managed the groups schedule.
3.
Customer Service Jumia
Warehouse
Contacted customers on delivery of their orders. Worked for Jumia for 5 years
Assisted potential customers in placing orders.
Education
2014- 2017;
Bachelor’s Degree in Journalism and Media Studies, majoring in
Public Relations at The University of Nairobi
2014.
Diploma in Public Relations at Kenya Institute of Management (KIMS)
2013;
International Computer Driving License (ICDL), at Institute of Applied
