Noel Odoyo
CUSTOMER SERVICE REPRESENTATIVE AND SALE AGENT
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About
My name is Noel Mutesa Odoyo. i am young goal oriented individual, just completed my bachelor's degree in International Relations from the Mount Kenya University, thika main campus and currently working as a part-time customer service representative at Solar Panda.I identify myself with the Taoist ideology, ‘’ BE LIKE WATER'', i see myself as a malleable individual who can fit perfectly to any environment having schooled and being raised up in a multi-racial environment in the suburbs of Nairobi county.in addition i find myself extraordinary as i am adaptive to any work environment. I am politically aware and infatuated with knowledge and philosophy, i indentify as a neo-liberalist. i describe myself as a multi-talented individual, having played basketball, football, rugby, swimming etc. and also quite talented in music and poetry. My hobbies include writing, travelling, volunteering, singing, outdoor sport activities and reading.
Experience
PROFESSIONAL EXPERIENCE
20/11/2018-1/03/2019-casual laborer at HARIA SCHOOL OUTFITTERS
Responsibilities included;
- customer service
- sales
- store keeping
Responsibilities included;
- brainstorming to create new marketing ideas and strategies
- actively marketing the institution through rigorous ground and online platforms
- using social media to market and recruit
Responsibilities
- distributing fliers
- educating the public on the packages
- participating in sales and installation
Responsibilities
- conducting life skill and mentorship programs
Responsibilities
- content creations
- media analysis
- proof reading
- researching issues of interest to the organization
- client service
- report writing
- drafting and proof reading e-shots
- document review and analysis of journals and other print media
Responsibilities
- running errands and making deliveries around the office
- collecting, filing and organizing NEC document and other sensitive data
- packaging, arranging and assisting in the movement of scripts
- handing customer concerns, issues and questions
- resolving issues and questions by clients
- responding diligently to complaints
- opening new client accounts
- recommending suitable products to clients
- following up on client and products
Education
EDUCATION BACKGROUND
MAY 2019-DEC 2022-BACHELOR'S DEGREE IN INTERNATIONAL RELATIONS AND DIPLOMACY
(Relevant documents will be attached when required)
2015-2018, KENYA CERTIFICATE OF SECONDARY EDUCATION
ATTAINED A MEAN OF B- FROM THE NAIROBI SCHOOL
