Ochieng Peter

Skilled business administrator, accounting expert with in-depth knowledge of financial regulations, accounting processes and financial reporting. Plans timetables, cultivates customer relationships and manages customer agreements at all levels. Excellent strategic planning, financial management, time management and cost management abilities.

Customer service/Teller - Credit Bank Ltd - Kisii, Kenya

(2017-01)

• Resolved service problems by clarifying the customer's complaints through phone calls, emails and social media.
• Generating swift payment advise for both TT and RTGS for Customers
• Recommended potential products and services to the management by collecting customer information and analyzing customer needs.
• Management of claims investigations and perform all related activities to facilitate and keep an up-to-date claims register
• Acted as the financial advisor to customers and non-customers.
• Ensure that customer provides enough supporting documents for the remittance of RTGS and TTS
• Stationery and stock register management
• Ensured that all work equipment were in good functioning order at all times.
• Repatriation of Money to CBK(both withdrawals and deposits)
• Responds to Audit queries and provides all the necessary files and documents during audit.
• Prepare weekly reports regarding customer complaints and Bank performance.
• Payroll Management and salary processing for customers
• Preparing various letters i.e Embassy letters, Letters of credit, Account confirmation etc for Customers.
• Responsible for incoming and outgoing mail bag.
• Custodian of Strong room (Main safe)
• File all transactions documents and ensure safe custody of the same.
• Resolve queries and complaints from customers and make decisions in marginal risk situations
• Implement audit recommendations
• Perform any other task as may be assigned from time to time
• Comply with the Bank policies, procedures, guidelines, and internal controls
• Opening, amending, and Closing accounts managed by Banking Division.

Assistant Auditor - J.N Thindi & Company

(2016-01 - 2017-01)

• Posted invoices and bills into the QuickBooks system.
• Preparation of Accounts Receivables reports
• Help with month-end close processes and external audit requirements
• Posted bank statement into the system.
• Reconciled bank statement posted.
• Vouched the clients' expenses and sales during audit work
• Relationship management with clients
• Recorded daily petty cash transactions.
• Filed monthly returns like withholding tax, P.A.Y.E, N.S.S.F and N.H.I.F.
• Made monthly payments for the returns.
• Did general office filling, Photocopying, printing and scanning.

Assistant accountant - Relief SACCO society - Nairobi

(2015-05 - 2015-09)

• Received and accurately processed customer collections for banking while maintaining proper records.
• Reconciled all receipts, payments vouchers and bank statements.
• Processed customer loan application forms.
• Made entries into general ledger and petty cash book.
• Carried out cash sorting process, bundled the various currency denominations and labeled them appropriately.
• Ensured proper utilization of equipment and timely reporting of any faulty equipment for quick resolution.
• Maintained sound and good relationship between fellow cashiers, team leaders and supervisors.
• Kept transactions receipts and maintained payment records.
• Acted as office messenger.

Business Studies and Biology Teacher - Kamser Mixed secondary school

(2014-04 - 2014-08)

• Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chances.
• Prepared and implemented lesson plans covering required course topics.
• Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
• Administered assessments and standardized tests to evaluate student progress.
• Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.

Sales person - Oyugis AB enterprises

(2012-01 - 2012-08)

• Made direct sales to customers.
• Assist in monitoring stock levels, sales orders, and customer pricing
• Placed orders for the goods from suppliers.
• Deposited money to the bank for the payment of goods ordered.
• Offloaded goods on their arrival.
• Support pricing, costing, and margin analysis
• Prepare sales, stock, and commercial performance reports
• Support budgeting, forecasting, and financial planning processes
• Liaise with sales, finance, supply chain, and operations teams to support business objectives.

Masters in Business Administration - Strategic Management - Jomo Kenyatta university of agriculture and technology (2019-04 - 2023-12)

CPA - Accounting (2018-01 - 2018-12)

Short courses in Banking - Banking (2018-09 - 2018-12)

Bachelor's Degree - Business Administration with IT (Accounting Option) - Maseno University (2012-08 - 2016-12)

High School Certificate - St. Vincent mixed secondary school (2007-02 - 2010-11)