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Honesty and integrity are my personal virtues in life. I have gained emotional intelligence with an eye to detail to ensure quality of service, team work, sales growth and seamless operations control standards with 17 years of experience in banking operations management.
I have gained adept financial intelligence based on audit trails to ensure end to end reconciliation and ability to manage problematic portfolio exposures in accordance to bank policy with the focus on SLA, Client satisfaction while maintaining appropriate risk appetite. Diligence and adaptability instilled me a culture of taking ownership thus enabling me to schedule my day to day operations in a systematic manner
Having gained 17 years’ experience in the financial sector as an operations manager, I have an eye to detail to ensure quality of service, team work and seamless operations control standards in the financial sector, I will be inspired to perform this role while providing exemplary operational skills and accountability in your organization.
Am a banker with 17 years in banking operations management handling end to end transaction reconciliations, client relationship management, risk and compliance. I have an eye to detail to ensure quality of service, team work and seamless operations control standards with adept financial intelligence to ensure financial accountability.Major career roles held include asset custodian / Head service support Stanbic Bank ltd Naivasha for 6 years and 9 years as Operations in charge at Imperial bank ltd
Other core competencies include : Business Operations processes management, Due diligence Risk Analysis, banking reconciliations, financial budget Analysis, Cash management, Portfolio management, Debt Recovery Alternative Dispute Resolution, Project Management, Research data analysis using SPSS, Client Relationship management, Strategic Planning and project Implementation.
2015-2019 MBA-Strategic Management Grade 3.48 /4.0
1998-2002 BCOM- Banking and Finance Grade 2.95 /4.0
