Customer service representative
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I'm Peter Iregi, a dedicated and detail oriented professional based in Kenya with a strong background in customer service and administrative support, I've worked with organisations like KCB Bank and Big Brother Events and Ticketing, where I developed strong communication, multitasking and problem solving skills.
I do enjoy organising systems, supporting others and helping people save time and stress. I thrive in roles that require responsibility, empathy and clear communication. Outside of work, I'm passionate about boxing, personal finance, reading and volunteer work, I'm always looking to learn, grow and contribute meaningfully wherever I can.
Peter Iregi experienced in customer service and administrative support through roles at KCB Bank and Big Brother Events and Ticketing. At KCB Bank, I assisted elderly clients with accounts setups, demonstrating patience, discretion and strong interpersonal skills, I've worked at KCB Bank from May - June 2024.
Events and Ticketing, I worked both as a cashier and customer service representative where I managed transactions, interact with diverse customers and maintaining accuracy in a fast paced environment. These roles have strengthened my ability to communicate clearly, stay organised and work independently skills that translate well to virtual support and inbox management. I've worked at Big Brother from November 2023 to Date
I am currently pursuing a Diploma in Computer Science at Kiambu National Polytechnic. My studies have equipped him with a strong foundation in digital tools, problem solving skills and attention to detail skills that compliment my experience in customer service and make me well suited for both on-site and remote, tech driven roles