Peter Karanja

I've developed excellent communication and problem-solving skills, and I'm excited to bring these skills to a new role in a different industry. Throughout my customer service career, I've learned how to effectively communicate with people from all walks of life.

• Communicate with all new and old customer to resolve any complaint raised
• Maintain and update data records for customers 
• answer customer phone calls and emails, responding to customers' questions and concerns
• Schedule and maintain customer calendar
• Collect prompt and accurate customer feedback. 
• Coordinate training sessions on how to handle customers
• Registering of incoming and outgoing correspondence
• Filling and record keeping

diploma in computer application