Peter Muema

Conscientious and meticulous Medical Records professional with over 10 years career experience handling regulatory categorized, confidential and sensitive health data. Demonstrated expertise in setting up, maintaining data management systems to ensure efficiency. Proficient in arranging, classifying and storing records to ensure minimum retrieval time.

Possess excellent organizational, multi-tasking, reporting, record-keeping and time-management skills as well as proficiency with computer programs and thorough understanding of application of metadata standards. Brings years of multi-disciplinary experience in health records management and looking to gain new insights and skills to enhance the operations of your company.

Data Clerk - Center for Health Solutions, Pepfar Funded Project

• Successfully oversaw health data management & analysis morbidity and mortality data in two health facilities meeting deadline by 5th every month with 100 % data accuracy , verification & concordance.
• Reorganized data entry & filing system by introducing terminal digit filing system resulting in reduced pulling time by 90% and immediate attendance to clients
• Attained the set target of viral load suppression of 100 % by end of year project resulting to improved & healthy livelihoods.
• Coordinated follow up of lost client which resulted into increased customer retention from 75% to 95%.

Monitoring and Evaluation Officer - Ministry of Devolution and Planning

• Drafted M&E framework which was adopted by Ministry of Devolution, National & County government for measuring the county's impact on projects.
• Developed output indicators that were used to track achievement of the National & County M& E framework in Kenya unveiling 75% of the county's projects need M& E officers to track progress.
• Drafted the M&E framework on counties design and fund local universal health coverage scheme which has enabled increased access to affordable healthcare services to the counties and allocation of 30% of the budget to health.

Health Records & Information Officer - Aga Khan University Hospital

• Ensured staff were well briefed & constantly motivated on their daily expectation which maximized employee morale & productivity by 50%
• Wrote a guide for dos & don't s to be used by interns and new employees improving their work experience & knowledge outcome by 40%.
• Implemented a successful Electronic Document Management System, which resulted into real time viewing of electronic records overall reducing client waiting time by 90%
• Reduced record pulling time by 90% by converting all paper Records into electronic format.
• Reorganized archive database reducing records redundancy by 70%.

Online Data Analyst - IRCK/ UNICEF reports

(2022-09)

• Implemented IRCK MMU web-based data management system using standard programming tools in coordination with all MMU sub-units and considering the need of each sub-unit’s data collection system.
• Timely prepared and generated MMU information products, information sharing and dissemination to all relevant channels, to include generation of summary tables using Power-Bi, Excel, Access or statistical software such as SPSS.
• Participated in the design of MMU’s project/programme data collection, and analysis methodologies and data quality control, and add input how to implement quality improvement measures.
• Support the draft and production of Unit level reports (project-based reports, National and regional dashboards, flash reports, and situation updates, among others).
• Prepared a training roadmap and conducted training for the implementation of the information management and archival system across the unit sections.

Data Verification Agent - Apollo Agriculture Ltd

(2021-12 - 2022-05)

• Offered first level resolutions in answering the questions to verifications to ensure that data submitted was well aligned and minimize escalations.
• Improved data quality by ensuring quality data audit & keenness therefore increasing confidence in loan award by 100%.
• Made average calls of 30 per day to confirm accuracy of Farmers details, solved & clarified questions resulting to recruitment of 20 farmers per Month.
• Keen to details to detect fraudulent activities by agents colluding with Farmers to award loans therefore cushioning the organization from accounting errors by 98%.
• Conducted over 400 verifications on a daily basis to meet issuance of Farmers farming inputs resulting to satisfied Farmers.
• Identified and escalated priority issues that were to be handled at a different level, and did the necessary follow up with the Supervisor.
• Accurately documented all agent interaction information according to standard operating procedures as the Company shall detail.

Data Clerk - Center for Health Solutions, Pepfar Funded Project

(2020-01 - 2021-10)

• Conducted data quality audit using specific data audit tools like Paper based EMR DQAs, and data variation analysis
• Developed tools to facilitate routine data quality audits to minimize data errors across MOH and donor reporting platforms.
• Maintained the project’s management information system;Kenya EMR, updating OVC/ HIVAIDS,TB data into CHS report information system , DHIS2 platform and other databases.
• Ensured timely and accurate reporting for daily, weekly, monthly and quarterly program monitoring data.
• Prepared reports, dashboards and other graphics summarizing program results in power BI, excel or any other platform.
• Built capacity of Data Officers, to be able to handle various project data demands with ease.

Monitoring and Evaluation Officer - Intergovernmental Relations Technical Committee M&E Consultancy in the Ministry of Devolution

(2018-01 - 2019-12)

• Developed Monitoring & Evaluation framework for Ministry of Devolution to monitor performance of both National and County Government on key indicators.
• Oversaw the systematic continuous collection & analysis on the progress activities over time, and monitored Results in terms of timeliness in line with project indicators achieving 50% of the expected output.
• Carried out baseline surveys in the 17 wards in Nairobi to provide information base against which to monitor the national & county's government progress.
• Collected quantitative data & research on SWOT analysis of the existing M& E which informed strategic decision making.
• Developed National Integrated Monitoring and Evaluation System (NIMES) and County Integrated Monitoring and Evaluation System (CIMES) for the national and county government.

Health Records & Information Management Officer - Aga Khan University Hospital

(2011-07 - 2017-12)

• Charged with Education Forums in the department,I maximized employee morale & productivity by 50% ensuring staff are well briefed & constantly motivated on their daily expectations.
• Cordinating training,I wrote a guide for dos& don't s to be used by interns& new employees improving there work experience & knowledge outcome by 40%.
• Analyzed health data to develop recommendations that improved the organisations clinical processes, facilitated health care audit, medical research and medical care for patients.
• Drafted records policies & SOPs governing Records Life Cycle & handling of records streamlining the the departments business daily operations.
• Conducted preliminary & final QA reviews to ensure consistency & integrity of reporting outcomes
• Implemented a successful Electronic Document Management System, outcome being real time viewing of electronic records overall reducing client waiting time by 90%.
• Implemented electronic back up together with IT Dept for Registry & Archive databases minimizing impact of downtime with reliable data&backup & recovery by 85%
• Designed an Excel Tool for benchmarking departments KPIs resulting to data visualization showing snapshots of areas of strengths & weaknesses thereby increasing quality performance indicators for each departmental objective by 80%.
• Served clients in a professional excellent manner receiving star badge of the year & improving the brand image of the Agakhan hospital& clients loyalty
• Reduced Medical record pulling time by 90% by converting all paper Records into electronic format
• Reorganized archive database reducing records redundancy by 70%

Field Data Supervisor - Hilmuc Africa Ltd

(2023 - 2023)

Presiding Officer - Independent Electoral and Boundaries Commission

(2022-08 - 2022-08)

Records Technician - The Nairobi Hospital

(2007-07 - 2008-09)

Peer Trainer/Social Work Volunteer - African Inland Churches

Trained the youths on HIV/AIDS and Drugs.

Diploma - Health Records & Information Technology - Kenya Medical Training College (2007 - 2010)