Peter Wafula

I am a Business Management and Administration Degree holder.

I have over 9 years banking experience as a Customer Relations Officer. I handle client complains and enquires. I educate clients on suitable products.

I am a self-starter and excel at handling customer inquiries, policy changes and resolving conflicts quickly.

I have a knack for problem solving and working well independently with a little oversight. I respond to requests from both colleagues and clients in a timely manner and I am adept in prioritizing multiple ongoing processes.

I am familiar with several computer applications and adapt quickly to new programs. I hope to bring first rate customer service to the organization.